NEW DELHI -- Three months ago, Howard Staab learned that he suffered
from a life-threatening heart condition and would have to undergo surgery at a
cost of up to $200,000 -- an impossible sum for the 53-year-old carpenter from
Durham, N.C., who has no health insurance.
So he outsourced the job to India.
Howard Staab, who had a life-threatening heart
condition requiring surgery, went to India with his partner, Maggi
Grace, in search of affordable care. (John Lancaster
-- The Washington Post)
Taking his cue from cost-cutting U.S. businesses, Staab last month flew
about 7,500 miles to the Indian capital, where doctors at the Escorts Heart
Institute & Research Centre -- a sleek aluminum-colored building across the
street from a bicycle-rickshaw stand -- replaced his balky heart valve with one
harvested from a pig. Total bill: about $10,000, including round-trip airfare
and a planned side trip to the Taj Mahal.
"The Indian doctors, they did such a fine job here, and took care of us
so well," said Staab, a gentle, ponytailed bicycling enthusiast who was
accompanied to India by his partner, Maggi Grace. "I would do it again."
Staab is one of a growing number of people known as "medical tourists"
who are traveling to India in search of First World health care at Third World
prices. Last year, an estimated 150,000 foreigners visited India for medical
procedures, and the number is increasing at the rate of about 15 percent a year,
according to Zakariah Ahmed, a health care specialist at the Confederation of
Eager to cash in on the trend, posh private hospitals are beginning to
offer services tailored for foreign patients, such as airport pickups,
Internet-equipped private rooms and package deals that combine, for example,
tummy-tuck surgery with several nights in a maharajah's palace. Some hospitals
are pushing treatment regimens that augment standard medicine with yoga and
other forms of traditional Indian healing.
The phenomenon is another example of how India is profiting from
globalization -- the growing integration of world economies -- just as it has
already done in such other service industries as insurance and banking, which
are outsourcing an ever-widening assortment of office tasks to the country. A
recent study by the McKinsey consulting firm estimated that India's medical
tourist industry could yield as much as $2.2 billion in annual revenue by
"If we do this right, we can heal the world," said Prathap C. Reddy, a
physician who founded Apollo Hospitals, a 6,400-bed chain that is headquartered
in the coastal city of Chennai and is one of the biggest private health care
providers in Asia.
The trend is still in its early stages. Most of the foreigners treated
in India come from other developing countries in Asia, Africa or the Middle
East, where top-quality hospitals and health professionals are often hard to
find. Patients from the United States and Europe still are relatively rare --
not only because of the distance they must travel but also, hospital executives
acknowledge, because India continues to suffer from an image of poverty and poor
hygiene that discourages many patients.
Taken as a whole, India's health care system is hardly a model, with
barely four doctors for every 10,000 people, compared with 27 in the United
States, according to the World Bank. Health care accounts for just 5.1 percent
of India's gross domestic product, against 14 percent in the United States.
On the other hand, India offers a growing number of private "centers of
excellence" where the quality of care is as good or better than that of big-city
hospitals in the United States or Europe, asserted Naresh Trehan, a self-assured
cardiovascular surgeon who runs Escorts and performed the operation on
Trehan said, for example, that the death rate for coronary bypass
patients at Escorts is 0.8 percent. By contrast, the 1999 death rate for the
same procedure at New York-Presbyterian Hospital, where former president Bill
Clinton recently underwent bypass surgery, was 2.35 percent, according to a 2002
study by the New York State Health Department.
Escorts is one of only a handful of treatment facilities worldwide that
specialize in robotic surgery, which is less invasive than conventional surgery
because it relies on tiny, remote-controlled instruments that are inserted
through a small incision.
"Our surgeons are much better," boasted Trehan, 58, a
former assistant professor at New York University Medical School, who said he
earned nearly $2 million a year from his Manhattan practice before returning to
India to found Escorts in 1988.
Although they are equipped with state-of-the-art technology, hospitals such as Escorts typically are able to charge far less than their U.S. and European counterparts because pay scales are much lower and patient volumes higher, according to Trehan and other doctors. For example, a magnetic resonance imaging (MRI) scan costs $60 at Escorts, compared with roughly $700 in New York, according to Trehan.
Moreover, he added, a New York heart surgeon "has to pay $100,000 a year in malpractice insurance. Here it's $4,000."
In addition to patients from other developing countries, top Indian hospitals derive a significant share of foreign business from people of Indian origin who live in developed countries but maintain close ties to their homeland. But the same hospitals now are starting to attract non-Indian patients from industrialized countries, and especially from Britain and Canada, where patients are becoming fed up with long waits for elective surgery under overstretched government health plans.
"If you can wait for two years for a bypass surgery, then you don't need it or you're dead -- one of the two," Trehan said. "Similarly, if you're wobbling on your frozen joints for two years because of a waiting list, it's a human tragedy."
One such patient is Tom Raudaschl, an Austrian who lives in Canada and earns his living as a mountain guide. Suffering from osteoarthritis in his hip, Raudaschl last year decided to undergo "hip resurfacing," a relatively new procedure that involves scraping away damaged bone and replacing it with chrome alloy. He learned he would have to wait as long as three years if he wanted to have the operation under Canada's national health plan, a delay that would have cost him his job, Raudaschl said. In the United States, the procedure would have cost $21,000, he said.
So this month, Raudaschl flew from Calgary to Chennai, on India's east coast, where a surgeon at Apollo Hospital performed the operation Wednesday for $5,000, including all hospital costs, Raudaschl said by telephone from his hospital bed.
"As soon as you tell people that you're going to India, they frown," Raudaschl said. But he said he could not be more pleased with the service. "They picked me up at the airport, did all the hotel bookings, and the food is great, too," said Raudaschl, whose private room was equipped with Internet service, a microwave and a refrigerator. Most important, Raudaschl said the surgeon told him he would be "skiing again in a month."
To cope with its backlog of cases, Britain's National Health Service has begun referring patients for treatment to Spain and France, although for now, the health service limits referrals to hospitals within three hours' flying time, according to Anupam Sibal, a British-trained pediatrician and Apollo's director of medical services.
"Nobody even questions the capability of an Indian doctor, because there isn't a big hospital in the United States where there isn't an Indian doctor working," he said.
Before they would admit him for surgery, Staab, the heart patient, said hospital officials at Durham Regional Hospital asked for a $50,000 deposit and warned that the entire cost of treatment could run as high as $200,000.
Katie Galbraith, a hospital spokeswoman, confirmed in an e-mail that hospital costs in such cases typically are in the neighborhood of $100,000; the surgeon's bill, which is charged separately, would have added tens of thousands more. Patients such as Staab who do not qualify for charity care often are offered a payment plan, she said.
Staab was discharged from the Indian hospital Monday and was recuperating at a nearby hotel. He planned to return to Durham after visiting the Taj Mahal.